Privacy Policy
Last updated: August 4, 2026
This policy explains what data Equilibre LLC (Greensboro, NC, USA) collects through Formalis, why, and your rights.
1. Data we collect
- Account: email, name, password (encrypted), preferred language, or Google sign-in data if you use Google Sign-In.
- Documents: files you upload to your vault and documents generated for your procedures.
- AI conversations: your exchanges with the assistant and data extracted from your documents at your request.
- Payment: handled by Stripe (we never store your card numbers; we keep your subscription status).
- Technical: usage logs needed for security and proper operation of the service.
2. Why we use it
To provide the service (procedures, storage, AI assistant, document generation), manage your subscription, send service emails (confirmation, password reset), ensure security, and comply with legal obligations. We do not sell your data.
3. Our processors
We share data only with the providers necessary to run the service:
- Supabase — database and file hosting (us-east-1 region, USA)
- Anthropic — processing of AI assistant conversations and document extractions
- Stripe — payment processing
- Resend — service email delivery
- Google — if you choose Google sign-in
Each operates under its own privacy and security commitments.
4. Retention
Your data is kept while your account is active. When you delete your account, your personal data, documents, and conversations are deleted, except where retention is legally required (for example billing records).
5. Your rights
You can access your data, export it, and delete your account. These functions are available in the app or on request at contact@equilibrellc.com. Depending on where you live (for example EU/GDPR or California/CCPA), you may have additional rights; we honor requests in accordance with applicable law.
6. Security
Encryption in transit (HTTPS), strict data access control (each user can only access their own data), restricted-access document vault. No system is infallible, but security is built into the service by design.
7. Cookies
Formalis only uses cookies and local storage required for operation (login session, language preference). No advertising cookies.
8. Minors
The service is intended for people aged 18 and over.
9. Changes
If this policy changes significantly, we will notify you by email or in the app.
10. Contact
For any question or request about your data: contact@equilibrellc.com